Course Objective: At the end of the training, participants will be able to: • Know their leadership style and how it impacts on others • Communicate elegantly and effectively • Build a motivated and inspired team of people • Develop a plan to create ongoing success • Motivate and inspire employees • Coach and develop staff effectively • Resolve conflicts quickly • Build and lead high performing teams • Resolve performance issues quickly and effectively • Delegate tasks with confidence • Understanding what causes stress and learn to take action steps to remedy the causes and the symptoms of the stress • Organise their time and workload
Course Content:
Introduction
& Objectives
What makes an effective
manager?
Here
we look at the difference between management and leadership, what are the key
duties of a manager?, what makes an outstanding manager? management best
practice
Exploring your managerial style/potential
Take
a managerial assessment to find out your current managerial style and how to
use this back at the workplace, management styles team game, find out what
your style means to your team and how to develop your managerial skills
further
Coaching & Feedback
Skills
Learn
how to coach and give feedback to your staff members to help their personal
and professional development. Learn different models of coaching and how to
give positive and constructive feedback to apply these to fit the situation.
i.e. formal coaching sessions, on the job coaching, reviews, etc
Communication &
Influencing Skills
Learn
how to be a master communicator and how to get your point across in a clear,
concise and positive manner. Learn how to make small talk with strangers, the
importance of non-verbal communication and how to influence others to see
your point of view so that you sell your idea effectively.
Managing Conflict
Learn
how to manage conflict more effectively. Learn communication and process
techniques to be able to handle any conflict situation that may arise.
Managing Performance
Learn
how to set goals, objectives and put development plans together with your
staff. Learn how to review performance and how to manage under-performers.
Learn how to deal with difficult people in an effective manner.
Building High Performance
Teams
Building
highly effective and performing teams is an essential objective in your role.
Learn how to get all of the members in your team to work together and to
exceed all targets that are asked of you.
Motivation Skills &
Understanding Others
Learn
what makes people tick and what gets them out of bed in the morning and how
to use this to your advantage. Learn how to elicit your staff's motivations,
values and beliefs and how to tailor your communications with them to
motivate them to do an outstanding job in all that they do.
Time
Management & Delegation Skills
Managing
your time and juggling workloads is a difficult task. Learn how to prioritize
your work and know how to manage conflicting priorities. Gain an appreciation
of the difference between "importance" and "priority" and
how to effectively delegate your work.
Stress
Management For Busy Executives
Our
lives are so busy, and it can be hard to implement some stress reducing
techniques into the daily routine. You
will develop a full understanding of what causes stress and learn to take
action steps to remedy the causes and the symptoms of stress.
Understanding Your Own
Managerial & Learning Styles
Understanding
yourself and others is critical for any manager to succeed. Take some
assessments and tests and get feedback on your own style and what it means to
you and everyone in your team.
Course Duration: 3 days
Time schedule will run from 9:00a.m. to 5:00p.m.
Class Size:
The class size is
expected not to be more than 25 people per stream
Course Fees: N70,000 (Seventy-Five
Thousand Naira Only) per participant per day
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